1. PLACING YOUR ORDER:
Placing your order could not be easier, with our easy to use online shopping system. Just browse our Shop, and click on any items that you wish to order and add them into the shopping cart. After you have finished your selection, you will have an opportunity to check and amend your order up until the point at which you submit your order by clicking the “Proceed” button on the SagePay payment page.
After placing an order, you will receive an e-mail from us acknowledging that we have received your order, detailing your order number and a summary of your order. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the order has been dispatched. The contract between us will only be formed when we send you the dispatch confirmation.
We may choose not to accept your order for any reason and we will not be liable to you or to anyone else in those circumstances.
We may be unable to process your order if: (a) the Product you ordered is out of stock or discontinued; or (b) there is a problem with authorisation of the payment on your credit card. We will contact you to discuss your order if the above applies to your order.
We aim to provide clear and full Product descriptions to assist you with your purchase. Please note specifically that the shades and quantities of each shade will vary from pack to pack, unless otherwise stated. We cannot gaurantte that a pack will contain all the shades described, but rather the packs will contain an assortment in varying quantities FROM the shades listed. The photographs and colour graphics on the website are for illustrative purposes only and may vary depending on your computer screen settings.
2. PRICING & PAYMENT OPTIONS:
The price of any Products will be as quoted on our Site in Great British Pounds Sterling (GBP £), the prices are exclusive of VAT and delivery costs, which will be added to the total amount due once you have selected a delivery service from the available options. All the products on offer are 100% authentic and genuine. All products listed on the site will have an associated image or photograph, these are for reference only and should be considered illustrative.
The Product Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.
We will only process and complete your order once payment has been received in full. Payment can be made by most major credit/debit cards or PayPal, by completing the relevant details on the SagePay payment page. We do not accept cheques or postal orders. We also accept payments by BACS/CHAPS and can provide account details to anyone wishing to use this method of payment.
By using a credit/debit card to pay for your order, you confirm that the card being used is yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment we will not accept your order and we will not be liable for any delay or non-delivery and we are not obliged to inform you of the reason for the refusal. We are not responsible for your card issuer or bank charging you as a result of our processing of your credit/debit card payment in accordance with your order.
Our Site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our Site may be incorrectly priced. We will rectify any such errors as soon as possible once we become aware of them. If a Products’ correct price is different from the price stated on our Site, we will normally contact you for instructions before dispatching the Product.